Chase Heating and Cooling Reviews | Clackamas HVAC Company

When your furnace goes out in January or your air conditioner stops cooling in the middle of a hot Oregon summer, you do not have time to guess. You need a heating and cooling company that you can trust to show up, do the job right, and treat you fairly. The reviews on this page come from real homeowners in Clackamas County and the Greater Portland area who hired Chase Heating and Cooling for exactly that reason.

We have been serving families across Clackamas, Portland, Milwaukie, Happy Valley, and surrounding communities for years as a family-owned company. Our certified technicians handle everything from furnace repair and heat pump installation to air conditioning maintenance and HVAC system replacements. What keeps our customers coming back, and what keeps them referring their neighbors to us, is the Chase Difference.

If you are searching for Clackamas HVAC companies reviews to help you make a decision, you are in the right place. Read what our customers have to say about the Chase difference, and then give us a call.

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What Clackamas Homeowners Are Saying About Chase Heating

The review below came in after a late August emergency AC replacement during one of Portland’s heat waves. We work hard to deliver this kind of experience on every job.

“Our 20-year-old AC compressor gave up the ghost after a brutal weekend of 100-plus degree days. I reached out to 4 local HVAC companies for estimates and the decision was clear. Chase offered the best equipment, best price, best warranty, and best service conditions. Paul (the owner) is awesome and truthful. Very responsive to our questions and concerns. The techs Samuel and Bryan were here on time and did great work. The highest bid came in at over $12,000. Our total out of pocket with Chase was substantially lower by nearly $5,000.”

— Portland, OR homeowner, Google Review

That kind of savings on a new air conditioning system installation is not unusual when you compare quotes from multiple companies. We price our work fairly because we want to be the HVAC company families in Clackamas County call again, not just once.

HVAC Services Our Customers Review Most

Furnace Repair and Replacement

Furnace repair is one of the most common calls we get from Portland area homeowners, and it usually happens at the worst possible time. Whether your furnace keeps shutting off, isn’t producing enough heat, or has finally given out, our technicians will tell you exactly what’s going on and give you honest options. If a repair makes sense, we’ll fix it. If replacement is the smarter move, we’ll explain why without pushing you toward a sale you don’t need.

When it is time for a new furnace, we handle everything: equipment selection, education, installation, and system checks to ensure it's running well. No surprises, no pressure.

“Paul found a crack in our furnace and we had a new one installed the next day! I was very impressed and totally confident we received the best service possible.”

— Paul Leibrand, Google Review

Air Conditioning Installation and Repair

Portland summers are not what they used to be, and more homeowners are realizing that “maybe next year” for AC installation is not a strategy. We install central air conditioners and heat pumps across Clackamas County, and when an existing system needs repair, we give you a straight answer on whether a fix or a replacement is the better investment.

If you’re upgrading to a new cooling system, we’ll walk you through your options, including heat pumps, which handle both heating and cooling and can significantly cut your energy bills.

“From distress call to fixed air conditioner on a 100 degree day in 3 hours. Technician was very friendly and knowledgeable!”

— Vicky Barbur, Google Review

Heat Pump Installation and Service

Heat pumps are the most popular HVAC upgrade we install right now, and the reason is simple: they’re more efficient than traditional systems, they handle both heating and cooling, and many installations qualify for rebates through Energy Trust of Oregon. We’re an Energy Trust of Oregon Trade Ally, so we can help you navigate those rebates and make sure you’re not leaving money on the table.

If you’re not sure whether a heat pump makes sense for your home or budget, we’re happy to have that conversation. No obligation, no pressure.

“I just got my first electric bill ($120) for a 2,800 sq ft home! This company is nothing but quality, all around. I will definitely use Chase to maintain the system over the years.”

— Stephanie Szmyd, Google Review

HVAC Maintenance and Tune Ups

The calls we hate most are those from homeowners whose systems failed because something small was overlooked. A furnace that hasn’t been serviced in a few years, a filter that should have been changed last fall, a part that was wearing down, and nobody caught it. Regular maintenance prevents most of that.

We offer maintenance plans through our Comfort Care Club for heating and cooling systems, and our technicians document their findings with photos so you always know the condition of your equipment. If you haven’t had a tune-up recently, it’s worth doing before the season turns.

“Service Tech is great! Explains things well and backs up with pictures. Scheduling is convenient and flexible. Preventive maintenance program is great value!”

— Susan Bookout, Google Review

Why Customer Reviews Matter When Choosing an HVAC Company in Clackamas

There are several good HVAC companies in Clackamas County. The average homeowner rating across providers in the area is 4.7 stars, so you have real options. Reviews are how you figure out who actually delivers on what they promise.

When you’re reading through them, look past the star rating. Do customers mention that technicians showed up on time? Do they talk about honest pricing and clear explanations? When something went wrong, did the company make it right? That’s the stuff that tells you whether a company is worth calling.

Every review on this page represents a real family in our community who let us into their home and trusted us with something important. We don’t take that lightly.

What Sets Chase Heating and Cooling Apart

Locally Owned and Family Operated

We’re based in Oregon City and we’ve been doing this for years. We’re not a franchise, and we don’t have a call center routing your service request to whoever is available. When you call us, you reach our team. When we show up, it’s our technicians doing the work. When something needs to be made right, there’s someone accountable on the other end of the phone.

“Chase Heating & Cooling is a family owned business that truly makes you feel like part of their family. Their communication is clear, their craftsmanship is outstanding, and you can tell they genuinely care about their customers.”

— Chrystina Sloan, Google Review

Certified Technicians and Ongoing Training

Our technicians are certified and stay current on equipment, installation standards, and efficiency requirements. That matters in practice — it’s the difference between a technician who correctly diagnoses your system the first time and one who guesses. We’ve heard from more than a few customers who came to us after getting the wrong diagnosis somewhere else.

“Chase came out to look at a furnace that another company tried to tell me needed thousands of dollars of repairs. It turns out I didn’t, so I am so grateful that I found an ethical company like Chase. They have earned my business from here on out.”

— Andy Saylor, Google Review

Honest Pricing and No Pressure Sales

We give you the information you need to make a good decision, and then we let you make it. We’re not going to walk through your home looking for upsell opportunities, and we’re not going to push you toward a system replacement if a repair is the right call. Free estimates on new equipment installations mean you can compare what we offer against other quotes without any obligation.

“Paul (the owner) is awesome and truthful… total out of pocket was nearly $5,000 less than the highest bid. They didn’t try to ‘sell me’ on any of this — unlike some of the other companies did.”

— Damon Law, Google Review

Service Guarantee and Commitment to Quality

We stand behind our work. If something goes wrong after an installation or repair, we come back and fix it — that’s not a policy we have to dig out of the fine print, it’s just how we operate. Our reviews are the best evidence we have that this is true, so if you want to know what working with us looks like, read what our customers say.

“I’ve been working with Chase for the last couple years now and they are always great in terms of communication and professionalism. They come do our regular services and just replaced our furnace with a very quick turnaround, which was much appreciated.”

— Kristina Barnett, Google Review

Had a Good Experience? Leave Us a Review

If Chase Heating and Cooling has helped your family with a furnace repair, a new HVAC system installation, heat pump service, or a maintenance tune up, we would love to hear from you. Your feedback helps other homeowners in Clackamas County and the Greater Portland area find reliable HVAC service, and it helps us keep doing what we are doing.

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